Automatic training notifications, on the channel and at the time you define

Assigning courses is not enough to get a training plan done: you have to notify people in time, follow up with those who have not started and keep managers informed, without flooding anyone with email. Clikma takes care of those automatic training notifications: different reminders depending on whether the person has not started, is in progress or failed, a digest with all their pending items in a single email, and expiration notifications for them and for their manager.

Each notification goes out by email, inside the platform or as a push notification, with the wording and the timing each company defines. And because sending is not the same as arriving, Clikma validates the addresses, records the delivery, open, click and bounce of each email, and asks for authorization before a bulk send goes out. Internal communications, with news, reactions and comments, are on the same platform.

Automatic reminders and notifications

• Automatic reminders based on progress Differentiator

  Different reminders depending on whether the person has not started, is in progress or failed, configured by content or by learning path.

• Digest of pending items in a single email

  One email with everything a person has pending or in progress, instead of one notification for each piece of content. It comes with a schedulable frequency, a preview, a recipient count and a test send.

• Notifications to the participant, their manager and third parties

  When a piece of content is assigned, passed or failed, the notification reaches the participant, their supervisor and any third parties that are defined.

• Expiration notifications

  Before assignments, certificates or documents expire, the person and their manager are notified.

Notification channels and templates

• Channel and scheduling for each notification

  Each notification goes out by email, inside the platform or as a push notification, and you schedule when it is sent.

• Real-time notification inbox

  Notifications inside the platform, with categories defined per company, a mark-as-read option and real-time updates.

• Targeted push notifications

  Push notifications to mobile devices, with filters to choose who receives them and a send report.

• Message templates per company

  Custom subject and body per module and notification type, templates by content and by performance process, and a corporate email signature.

Email sending and delivery

• Tracking of every email sent Differentiator

  For each email, the delivery, the open, the click, the bounce and the recipient's complaint are recorded.

• Email address validation Differentiator

  Checks the domain of each address, blocks the ones that bounce and lets you validate them again.

• Email sending through two providers Differentiator

  Normal and priority queues, retries and dispatch through two transactional email providers.

• Bulk sends with prior authorization Differentiator

  Each company has a sending limit, and bulk sends are approved before they go out.

• Personalized bulk emails

  Emails to filtered lists of employees, personalized with each person's data.

• Unsubscribe by email category

  Each person can stop receiving one category of emails without unsubscribing from the others.

Internal communications

• Internal communications with a read report

  Articles for the organization, with reactions, comments and a read report.

• Intranet with a news wall

  News organized by category, with reactions, comments and recommended items, as the company's social wall.

• Corporate email signature Differentiator

  Generates each person's corporate email signature from the data in their employee record.