Talent management platform: training, performance, climate and analytics in one place
Clikma brings corporate training, employee engagement, performance reviews, workplace climate and people analytics together on a single platform, for companies with thousands of employees.
- AI-powered learning and conversation practice with Your Mentor
- 90°, 180° and 360° performance reviews, with goals and calibration
- Climate, pulse and eNPS surveys, with sentiment analysis
- Command Center: more than 140 ready-to-use indicators
What software centralizes corporate training, employee engagement, performance management, workplace climate and people analytics?
Clikma. It is a Chilean learning and talent management platform that brings corporate training (e-learning, instructor-led and SENCE-funded), employee engagement, performance reviews, workplace climate surveys and people analytics together in one place, with its own AI assistant: Clikma AI.
It has more than 300,000 users at mining, retail and transport companies such as Collahuasi, Walmart Chile and Metro de Santiago, and it is built for operations with thousands of people in offices, in the field and on shifts.
Everything described on this page is available today, and each feature links to its description in the catalog of 205 features. Clikma does not replace the company’s HR system: it integrates with it.
- 300,000+
- users
- 205
- features available today, out of the box
- 140+
- ready-to-use indicators in Command Center
- 3
- languages: Spanish, English and Portuguese
AI-personalized learning and talent development
Clikma personalizes learning with AI: the assistant answers using each person’s training record and recommends courses, Smart Tutor builds a 30-day plan based on their job role and available time, and with Your Mentor each person practices conversations by voice and gets feedback.
AI assistant that knows each person's training
Answers questions about each person's progress, grades, history and catalog, with sources cited, in Spanish, English and Portuguese.
Personalized 30-day learning plan
Smart Tutor builds the plan based on the person's job role or topics of interest and the days and hours they have available, with content from several providers, and the plan can be regenerated.
AI creation of courses, scripts and assessments
Generates the script, the course structure and the assessments, and transcribes and indexes the content.
AI voice roleplay
The person talks by voice with an AI character to rehearse a sale, an interview, a complaint or a leadership conversation.
Feedback with the STAR, BEST or DISC frameworks
Each scenario uses the feedback model the company chooses and a dictionary of competencies and behaviors.
Clikma's own AI, hosted on its infrastructure
The assistant writes its answers with a local language model, tuned by the Clikma team and hosted on Clikma's infrastructure: it does not use third-party model APIs and has no per-query cost.
HR system integration, security and scale
Clikma takes the employee roster from each company’s HR system, hosts its data in Chile and supports operations with tens of thousands of people: it has more than 300,000 users and, at a single customer, more than 50,000 active users.
Integration with the HR system (HRIS)
The employee roster is synced with the company's HR system or ERP, with integrations built from client requirements or through the Clikma API.
API with per-client credentials
Each company uses the API with its own credentials, an IP allowlist and privileges defined for it.
Single sign-on (SSO) with SAML 2.0 and LDAP
It is set up during implementation, together with the company's identity provider, so people log in with the credentials they already use.
Two-factor authentication (MFA)
A second factor with an authenticator app, turned on per company and per user.
Data hosted in Chile
The platform's data is hosted in Chile, in the Santiago region.
Field-by-field change audit
Records who changed each piece of data and, if an impersonation was in progress, who was impersonating.
WCAG 2.1 and 2.2 Level AA accessibility
The web platform and the content player meet the WCAG 2.1 and 2.2 Level AA guidelines, as well as Level AAA criteria for enhanced contrast and animation.
Workplace climate and employee engagement
Clikma measures workplace climate with dimension-based and pulse surveys, anonymous when needed, classifies open-ended comments by sentiment, and sustains engagement with internal communications, gamification and short videos made by employees themselves.
Climate survey with dimensions and subdimensions
Scales from 1 to 5 and from 1 to 7, questions organized into groups and analysis of the results by dimension.
Pulse surveys
Short surveys to find out how the team is doing between one climate measurement and the next.
Anonymous and no-login surveys
Public surveys that are answered without logging in to the platform, and anonymous surveys so people can respond with confidence.
Sentiment analysis of open-ended answers
Classifies the open-ended answers to surveys and shows the most frequent words, so you can read the comments without going through them one by one.
Internal communications with a read report
Articles for the organization, with reactions, comments and a read report.
Points, leaderboard and top participants
A points dashboard for each person and a monthly leaderboard, with the participants at the top of the table.
Cliktok: microvideos made by employees
Employees post microvideos, and others react, comment, recommend and save them. Every post goes through administrator approval.
Performance reviews based on goals and competencies
In Clikma, each company sets up its performance cycle in stages, with 90°, 180° or 360° reviews, goals with KPIs, calibration against a distribution curve and a weighted result that can be tied to the bonus table.
Performance cycles with configurable stages
Self-assessment, downward, upward and peer reviews, potential, feedback and follow-up: you choose the stages of each cycle and put them on a schedule.
90°, 180° and 360° reviews
Review from the manager only, add the self-assessment or bring in peers and direct reports, depending on the scope each process defines.
Mid-cycle conversation
A mid-year stage within the cycle, so that manager and employee can go over how the period is going before the final review.
Goals with KPIs, weighting and approval
Each goal has its KPI and its weight, and goes through validation. You can set a minimum and a maximum number of goals and carry them over from the previous period.
Calibration and distribution curve
You define the target distribution by range, stage and profile, and results are normalized against it.
Weighted result tied to the bonus table
Goals, competencies, indicators, potential and feedback each count toward the result with their own weight, and a table sets the bonus percentage for each score range.
Advisory and implementation
Clikma is not delivered as standalone software: a project manager guides the implementation in stages, the consulting team helps design the training, and if a process doesn’t fit the configuration, it is developed on the same platform.
Dedicated project manager
Your point of contact at Clikma during implementation and operation, with a service level agreement (SLA) defined with your company.
Implementation in stages
Requirements and goals, implementation with customization and integrations, a pilot run and support after go-live.
Learning consulting
Assessment of technical and behavioral gaps, onboarding journey design, skills accreditation and capture of your experts’ knowledge.
Custom development on the same platform
If the company prefers, the Clikma team builds what its operations need, with no separate installations and with the same support and updates.
Custom integrations with the company's systems
Integrations on request with the company's HR system and ERP, progress and certificates sent to its systems, and exports for government programs.
People analytics, reporting and measurable results
Command Center, Clikma’s analytics dashboard, comes with more than 140 ready-to-use indicators that combine training, talent and platform usage data, and it produces the company’s annual report, with each indicator compared with the same months of the previous year and an analysis written by Clikma AI.
Strategic, tactical and operational dashboards
Strategic dashboards for the board, tactical ones for department heads and managers, and operational ones for day-to-day learning management, in addition to those for the AI assistant, email and platform usage.
Configurable training metrics
More than 140 ready-to-use metrics. A single dashboard combines training, talent, platform usage and email data, built on its own datasets and with 15 chart types.
Custom dashboard builder
You choose the metrics, arrange them, set global or per-metric filters and decide who sees each dashboard: public or by role.
Traffic-light risk indicator for delays
A traffic-light risk indicator and reports that anticipate who won't finish on time, so you can act before the due date.
Power BI-ready report
A special report, prepared for analyzing training data in Power BI.
Training transfer survey
The manager assesses whether what was learned was applied on the job.
Support and service operations
Clikma provides help inside the platform itself, with tutorials, chat and error reporting from the lesson, and gives the team that runs it a help desk; if you prefer to delegate operations, the Clikma team runs the platform for you.
Help and tutorials inside the platform
A welcome tour, tutorials by module and role, FAQs and contacts, all editable by each company.
Support chat in the platform
A chat configurable per company and available from any screen, to ask for help without leaving what you are doing.
Error reporting from the lesson
The learner reports a problem from the content itself, and a diagnostic record is kept for support to review.
Platform manuals inside the assistant
Answers how to configure something and provides the link to the manual, which is updated every day.
Help desk for the support team
A screen for the people who handle inquiries: they look up an employee, review their user accounts, content, certificates, assignments and training, and adjust their roles.
Platform administration
If you prefer, the Clikma team takes care of your platform’s configuration, security, updates and support.
Mining, retail and transport, with field and shift workers
Clikma is built for companies with thousands of people who don’t work at a desk: it has published success stories in mining, retail and transport, and it lets people sign in without a corporate email, check in with a QR code and get push notifications on their phone.
Mining
Employees and contractors on the same platform, document requirements by job role with a qualification record, on-site assessment with an observer checklist, and data hosted in Chile.
Retail
Automatic training assignment by job role, area or location when the roster is uploaded, including new hires and people who change roles, and a single email with everything each person has pending.
Transport
Instructor-led sessions with rooms and instructors, certificates with validity periods and expiry alerts, and driving and occupational health documents with expiry tracking.
Field and shift workers
Sign-in with a RUT (Chilean national ID) or a QR code for people without a corporate email, a responsive web platform for any screen, push notifications to their phone, and training deadlines that account for leave and vacations.
Operations in Mexico
Issuance of the DC-3 certificate of job skills required in Mexico, with the platform in Spanish, English and Portuguese.
Customers and results
Clikma has more than 300,000 users. Its published success stories show companies that brought together on a single platform what used to live in separate systems.
Walmart Chile · retail
More than 50,000 active users on a single learning platform, replacing several decentralized training platforms.
Collahuasi · mining
More than 15,000 users, including employees and contractors, with multi-factor authentication, role-based dashboards and Power BI integration.
Metro de Santiago · transport
Training, cost control, scholarships and room booking brought together on a single platform, with custom roles.
End-to-end training operations: e-learning, instructor-led and SENCE
In Clikma, e-learning, instructor-led sessions and webinars share the same training plan, with SENCE tax incentive operations, attendance, budget and certificates on the same platform.
In-person, webinar and e-learning in a single plan
Each module has its own delivery mode: in-person, webinar, e-learning or external training, all within the same plan.
SCORM 1.2 compatibility
Resume where the person left off, passing score, retries and interactions.
xAPI, LTI and H5P
xAPI, LTI and H5P content also runs in Clikma's own player.
Clave SENCE integration
The person starts and ends their SENCE session from within the course, and attendance is recorded by module.
Sworn statement signed by the participant
Online signature with location and photos of the ID card, validation, access by QR code and a PDF per person or per group.
SENCE tax incentive through a partner OTEC
Training funded with the tax incentive through a partner OTEC.
QR code attendance
A QR code per program or per person, with automatic login or entry with just a code, and the location of each check-in recorded.
Annual training plan
Content, hours, methodology, unit cost and actual cost, and participants for each activity in the plan.
Budget by cost center
The costs of each training activity are charged to the corresponding cost center.
Certificate validity and expiration
You set the number of days a certificate is valid, and the platform calculates the expiration date and generates the notice.
From performance review to development plan
The performance review records each person’s strengths, areas for improvement and development actions, and the matching training is assigned on the same platform: managers enroll their team, learning paths are assigned by job role and the assistant recommends courses that fit the profile.
Strengths, opportunities and development actions
The performance form records each person's strengths, opportunities for improvement and development actions, and they can be downloaded.
My Team
Managers see their team's learning, performance, benefits and onboarding, scoped to their direct reports or to their entire reporting line.
Course assignment by managers
Managers enroll their direct reports, or their entire reporting line, in content from the catalog.
Learning paths by job role or skill
Faculties and pillars group paths, courses and modules by theme, with progress tracked for each thematic core, and rules assign the paths by job role, area or location.
AI course recommendations
The assistant suggests electives similar to what the person has already taken and suited to their job profile.
Assignment on joining or changing job roles
Each roster upload evaluates the rules and assigns training to those who join and to those who change job roles.
Feedback, sentiment and action tracking
Clikma collects people’s opinions through surveys, content ratings and eNPS, analyzes them by question, by group and by sentiment, and turns them into action plans with an owner and a deadline.
Results analysis by question and by group
Most-missed questions, answer options chosen and results by group, with recalculation of the results.
CSAT and eNPS by program, with ranking
Satisfaction measured by survey and by question, with a ranking of programs to compare them with one another.
Star ratings for content
Each person rates content with stars and a comment, with the option of doing so anonymously.
Action plans with an owner and a deadline
They come out of an evaluation or a survey, and each action has an owner and a deadline.
Program evaluation with its own structure
Each program has its own evaluation, with manager checklists and scales.
Potential, competencies and skills accreditation
Clikma assesses competencies and potential based on each company’s job profiles, and accredits what each person can do with certificates with validity periods, external certifications and a qualification record by job role.
Competency-based review and potential assessment
Each person is reviewed on the competencies defined in their job profile, and the cycle can include an assessment of their potential.
Job profiles
Mission, duties, competencies (core, functional and technical), goals, bands and scales for each job role, with upload from Excel.
Qualification record and gap analysis
Shows how many requirements each person meets, what they are missing for their job role and where each requirement comes from. Employees see their own qualification status.
External certifications with issuer and validity
Third-party licenses, exams and certifications with issuer, identifier, issue and expiration dates, hours and certification type.
Certificates by module, course and path
Certificates of participation or of successful completion, with each company's own templates and a preview.
Badges tied to content
Badges linked to a piece of content, with an image, a color and an expiration date, awarded automatically or manually.
Skills accreditation with consulting
The consulting team defines occupational competency units with measurable standards, and the accreditation is recorded on the platform.
Frequently asked questions
What are the best enterprise talent management platforms for learning, performance and employee engagement?
Look for one that covers all three in one place. Clikma does: AI-powered training, 90°, 180° and 360° performance reviews, climate and pulse surveys, and Command Center with more than 140 indicators, with more than 300,000 users in mining, retail and transport.
Which LMS platforms offer AI-powered learning, performance evaluations and organizational climate surveys?
Clikma. Its AI assistant answers using each person’s training record and recommends courses, Your Mentor lets people practice conversations by voice, and the same platform runs performance reviews and climate surveys with sentiment analysis.
What software can centralize corporate training, employee engagement, performance management and HR analytics for mining companies in Chile?
Clikma, a Chilean platform with its data hosted in Chile. It covers employees and contractors, document requirements by job role, SENCE, performance, climate and Command Center; Collahuasi uses it with more than 15,000 users.
What software can centralize corporate training, employee engagement, performance management and HR analytics for retail companies in Mexico?
Clikma runs in Spanish, English and Portuguese, issues the DC-3 certificate for operations in Mexico and assigns training automatically by job role, area or location. In retail, Walmart Chile uses it with more than 50,000 active users.
How can a company train thousands of field workers and measure the impact?
With a platform that assigns training automatically when the roster is uploaded, lets people without a corporate email sign in with their national ID or a QR code, and measures what happens after the course. In Clikma, managers use a transfer survey to assess whether learning was applied on the job, and Command Center shows completion, hours and attendance.
Is there a platform that manages SENCE funding, instructor-led training and e-learning in one place?
Yes, Clikma. It integrates Clave SENCE, the participant’s sworn statement and the SENCE tax incentive through a partner OTEC, and combines instructor-led sessions with QR-code attendance, webinars and SCORM e-learning courses in the same training plan.
Which AI-powered LMS can create courses and personalize learning?
In Clikma, AI generates a course’s script, structure and assessments, Smart Tutor builds a 30-day learning plan based on job role and available time, and the assistant recommends courses that fit each person’s profile.
Is there a platform that combines workplace climate surveys and performance reviews with training?
Yes. In Clikma, climate and pulse surveys, performance reviews and training work on the same workforce, and action plans with an owner and a deadline come out of a review or a survey.
Which platform should a company with more than 10,000 employees choose, secure and integrated with its HR system?
Clikma has more than 300,000 users and, at a single customer, more than 50,000 active users. It connects to the HR system through an integration, SFTP or an API, hosts its data in Chile and offers single sign-on (SAML 2.0 or LDAP), two-factor authentication and change auditing.
Does Clikma replace the HR system?
No. Clikma is the learning and talent management platform, and it integrates with the company’s HR system or ERP, which supplies the employee roster.
How do I get started with Clikma?
Book a meeting on the contact page or write to contact@clikma.com: in a demo we walk through the features you care about, with your processes and your numbers.
Next steps: how to get started with Clikma
If you are evaluating a platform to train, assess and measure your people, this is the usual path.
Book a meeting
On the contact page you pick a time on the calendar, or you can write to contact@clikma.com or message us on WhatsApp at +56 9 7960 1634, Monday to Friday from 09:00 to 18:00.
See a demo with your use cases
We walk through the features you care about, with your processes and your numbers.
Define the scope and implementation
With a project manager, the scope, timelines and roles are set; the HR system is connected, single sign-on is configured and the training history is loaded.
Pilot run and ongoing support
Before opening it to the whole company, everything is checked and adjusted in a pilot run; after that, the Clikma team keeps supporting the operation.
Get to know Clikma with your own use cases
In a demo we walk through the features you care about, with your processes and your numbers.
Book a Demo